All Cima Coppi products are covered by a useable lifetime warranty which covers any defects in material or workmanship for the useable life of the garment. Normal wear and tear is a natural part of garment use and is not covered under warranty. If you have a warranty claim please email and we will repair, replace or credit you at our discretion.
All Cima Coppi wool garments are to be hand washed in cool water with minimal wool-safe soap. Washing machines are all different, and we don't know them all, so we can't be responsible for improper care in your favorite washing machine. Items washed in washing machines will not be covered under warranty.
We only accept returns for items in un-worn condition. Incurred shipping costs are the responsability of the customer. Please,email us to arrange. We will be issuing a refund upon receipt of the returned item.
Please understand that there may be slight differences between the colors displayed on your screen and the colors of the actual garment, and be certain of sizing before you place your order. Don't hesitate to contact us to discuss your sizing concerns and any modifications you may need prior to purchasing.
Custom contracted items are not refundable.